THE ROLE OF BELLBOY IN IMPROVING SERVICE QUALITY IN LOR IN HOTEL BUSINESS RESORT AND SPA

Erick Setiawan. 2010. The Role of Bellboy in Improving Service Quality in Lor In Hotel, Business, Resort, and Spa. English Diploma Program. Faculty of Letters and Fine Arts, Sebelas Maret University. Bellboy as the first greeter has an important role in a hotel. Every hotel needs bellboy for handling the guest luggage in check in, check out, and room change processes. Besides, bellboy can also improve the quality service. This final project is intended to describe the jobs of the bellboy, knowing the problems and giving solutions of the problems of bellboy in Lor In Hotel. The writer focused on the bellboy section on the job training in Lor In Hotel, Business, Resort, and Spa. The writer did most of the bellboy jobs according to the procedure and standardization in Lor In Hotel. The writer not only handled the guest luggage but also handled the newspaper distribution, sent the letter and did the errands from guest and manager. Results indicated that the bellboy in Lor In Hotel has a role in improving the service quality. The good work of bellboy influenced the guest satisfaction. Besides, there were some problems happened and the solutions in doing the tasks. There might be a need for upgrading the quality of the bellboy and some facilities in Lor In Hotel

Pengaruh Promosi Penjualan Terhadap Perilaku Pembelian Konsumen Kota Palembang

This study aims to examine the effect of the sales promotion to consumer buying behavior. Sales promotion contain price discount, coupon, buy 1 get 1 free, and free sample. The population of this study were Palembang community. Samples determined by using quota sampling method, so there are 100 respondens. Testing the hypothesis using multiple regression analysis method with the help of SPSS Ver. 20. The test results showed that the first hypothesis (H1) which states that price discount affect the consumer buying behavior, accepted. The second hypothesis (H2) which states that coupon affect the consumer buying behavior, rejected. The third hypothesis (H3) which states that buy 1 get 1 free affect the consumer buying behavior, rejected. The forth hypothesis (H4 states that free sample affect the consumer buying behavior, rejected

PENGARUH PERAN PUBLIC RELATIONS DALAM PEMBENTUKAN CITRA AHMAD DHANI SCHOOL OF ROCK DI SURABAYA (Studi Pada Siswa-Siswi Ahmad Dhani School Of Rock di Surabaya)

Public Relations has an important role in a company.Public Relations Ahmad Dhani School Of Rock has obligation to create or maintain positive image through service and programs. The role of Public Relations as a mediator to respond to complaint and provide information as well as the role of Public Relations as the conceptor to create interesting programs. With it, the public will have confidence in the music school of Ahmad Dani School Of Rock in Surabaya. The purpose of this research is to know the influence of the role of Public Relations in the formation of the image of Ahmad Dhani School Of Rock in Surabaya. The cornerstone of the theory used in this study is the Public Relations and corporate image. This research uses descriptive quantitative approach. The population in this research is that all students are Ahmad Dhani learning School of Rock, as much as 249. The sample in this study is that all students are Ahmad Dhani learning School Of Rock for at least 15 years old some 130 people. The sampling technique used is a purposive technique of sampling. Analytical technique in the study is a simple linear regression. Based on the description and discussion of the above, the following conclusions can be drawn as a Public Relations role Variables have a significant\ud influence on the Variable image of Ahmad Dhani School Of Rock. It is known from the results of the test (t) indicates that the value of nilai thitung (6,988) > ttabel (1,655) then H0 = disqualified. Then the results of this research is that the role of Public Relations in positive and significant impact the formation of the image of Ahmad Dhani School Of Rock in Surabaya. Keywords: Role Of Public Relations, Image Of Ahmad Dhani School Of Roc

Is It Too Late? Exploring Self-Actualisation of a Self-Proclaimed Artist in a Restrictive Chinese-Indonesian Family

Self-actualisation is an interesting topic to be talked about in Indonesia, as Indonesian families still uphold filial piety very highly. Thus, the concept of putting forwards one�s dreams and wishes for one�s own future and brushing aside one�s parents� wants and plans is mostly unheard of. I made this creative work, in form of a novel, to highlight this highly-relevant phenomena and initiate the talk between parents and their descendants. This story is written from the perspective of the son of a family who wants to be an artist, but faces hurdles in the form of his chasing tiger mother and how that affected him and his decision-making in relation of becoming the best version of himself

KERAGAAN GENERASI SELFING-1 TANAMAN JAGUNG (Zea mays) VARIETAS NK33

Corn is one of the cereal crops is one of the world's most important food in addition to wheat and rice. One of the efforts to increase maize production is to use high yielding varieties are hybrid varieties that are first generation elders from crosses between inbred strains are homozygous form to produce F ¬ 1 very vigor. The purpose of evaluating penelian selfing generation inbred lines of maize varieties - 1 NK - 33 and get a selfing - 1 strains are good for selfing - 2 activity. The study was conducted at the Faculty of Agricultural Land trial UPN " Veteran " East Java. selfing - 1 strains are grown using the Randomized Rancagan repeated 3 times. Plants have a spacing of 70 cm x 20 cm with a single line. The statistical analysis used was analysis of variance to look for differences among strains and within strains. heritability to see genetic diversity. T test to compare the elders with selfing strain - 1 and chi square analysis to estimate the composition of the gene of interest is male. The best strain is strain S1 - 02. S1 - 04 and S1 - 06. Strain S1 - 02 showed the best performance for the character. the length of the plant. number of leaves. cobs + klobot weight. cob weight. 100 seed weight and seed weight. Strain S1 - 02 also had a reduction in low character ( 35.45 % ) with the parent plant to the character length, number of leaves. cobs + klobot weight, cob weight and the weight of 100 seeds. Strain S1 - 04 showed the best performance for the character, the percentage of plant vigor (70.83 % ), plant length. number of leaves and flowers while the male out early. Strain S1 - 06 has the best character to character. plant vigor ( 47.50 % ). plant length. number of leaves. cobs + klobot weight. cob weight. seed weight. while male flowers out and when ripe, has a low decline ( 35.97 % ) the characters, the length of plant. number of leaves, cobs + klobot weight, cob weight. 100 seed weight and seed weight. Keywords : selfing. inbred strain. heritability. hybrid

Pembuatan Cerita Rakyat Indonesia Malin Kundang Digital Dengan 3d Modeling Object Berbasis Android

The background of digitalizing one of the Indonesian folklores, Malin Kundang in 3D object modeling for Android is to reintroduce the story, which is not as famous as any other fairy tales from other countries. This application is USAble for Androids, which have been widely used nowadays. What makes this program different with any similar programs is the using of 3D object digital and its animation, and users can actively run the program and play the story, in which the learning method has been commonly applied for kids these days. This program uses Unity3D as the main software maker. On the other hand, Blender software is used to make the 3D object and its animation. This Blender application is also applied to convert the 3D type to .fbx so that the animation is able to be read and used. To support the 3D object digital, this applications is designed in 3D visual with narrative storyline and mini games. The 3D visualization presents the story in dialogues per scene by using 3D object and its animation, meanwhile the mini games put the story through the culture at that time. The output of this application is to let its users be aware of one of Indonesian cultures, which in this case is Malin Kundang the folklore, in more unique and authentic way